Financial Policy

Please bring all pertinent Insurance coverage information to your first visit, including your BC Services Card. Our practice now accepts the Canadian Dental Care Program.  You must have completed the application and approval for the CDCP prior to your visit.  For more information, please visit the Canadian Dental Care Plan website.

Important Information regarding your insurance coverage

Limitations may apply including yearly maximum benefits, frequency limitations for services, or a basic percentage maximum of coverage.  There are some procedures that will not be eligible for coverage or be fully reimbursable. Most plans will cover standard dental fees but not specialist fees, meaning there may be an uncovered portion even if your dental plan states 100% coverage. If there is an uncovered portion, it is the patient’s, or guardian’s, responsibility to pay the remainder on the day of treatment.

Your employer will provide you with details of your plan, usually through a booklet or the plan provider’s website. You can also contact your plan provider, or visit their website, to gain more information on your benefits.

For your convenience, we accept Debit, Cash, Visa and MasterCard. Payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at Victoria Office Phone Number 250-598-5643. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

In some cases we will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.

If travelling outside of Victoria, BC, or Canada after your procedure, please be sure to carry adequate medical insurance as costs associated with post operative complications can be significant. Dr. Nagy will not be responsible for any fees associated with obtaining post operative care elsewhere.

At Dr. Denis Nagy, Inc. we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at 250-598-5643.

Please call if you have any questions or concerns regarding your initial visit.